Conditions and timelines related to our digital marketing services.
These terms govern your relationship with ITMedia regarding the provision of digital marketing, SEO, PPC, and consulting services.
ITMedia agrees to provide digital marketing services as explicitly outlined in your accepted proposal or service agreement. We employ industry-standard techniques to improve search rankings, manage ad spend, and create content. However, the exact timelines for seeing measurable results—especially in SEO—can vary based on market competition and algorithm updates.
Clients of ITMedia must remit payment for agency retainer fees according to the schedule in their agreement. Please note that "Ad Spend" paid directly to third-party platforms (like Google or Meta) is entirely separate from ITMedia agency fees and is the sole responsibility of the client.
To effectively manage campaigns, ITMedia requires timely access to website backends, analytics accounts, and necessary marketing assets. Delays in providing this access may correspondingly delay project timelines.
Upon full payment, all final digital assets, ad copy, and specific content created by ITMedia for the client’s campaigns become the property of the client. ITMedia retains the right to use performance data (anonymized if required) for case studies and promotional purposes.
